Accounting Department
Department / Unit: Cashiering and Billing Services Department
Number of Vacancies: Two (2)
Educational Attainment
- Bachelor’s degree in Business Administration or any finance-related course from a CHED-recognized institution.
Trainings / Certifications (optional but advantageous)
- Training or certification in hospital billing procedures, cash handling, or basic accounting.
Experience
- At least 6 months to 1 year of relevant work experience in billing, cashiering, or accounting, preferably in a hospital or healthcare facility.
- Experience in preparing and reconciling Statements of Account (SOAs) and coordinating with HMOs, PhilHealth, Social Services (e.g., DSWD, PCSO), and other medical aid providers is preferred.
- Fresh graduates with strong academic performance and relevant on-the-job training may be considered with submission of a Recommendation by their University/College.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Knowledge of hospital billing processes, including preparation of accurate SOAs and charge slips.
- Understanding of coordination procedures with HMO and PhilHealth offices to ensure claim accuracy.
- Familiarity with the Anti-Deposit and Anti-Detention Law (RA 10932) and its application in patient billing and admission-related financial transactions.
- Ability to perform verification protocols for pricing in coordination with IT staff, especially during hospital information system updates.
- Knowledge of the Data Privacy Act of 2012 (RA 10173) and confidentiality protocols for handling financial and patient information.
- Basic safety and health practices in accordance with DOLE and hospital occupational safety protocols (including workplace ergonomics and prevention of repetitive strain injuries).
- Awareness of Infection Prevention and Control (IPC) measures in administrative and financial transactions, especially in high-risk hospital areas.
- Understanding of fraud prevention measures in billing and claims documentation.
- Familiarity with the PhilHealth claims cycle from patient admission to reimbursement.
- Knowledge of hospital disaster preparedness protocols relevant to financial services continuity.
- Proficiency in MS Office applications (Excel, Word, Outlook) and ability to learn hospital information systems and POS platforms.
- Strong numerical accuracy and attention to detail in billing computations and record reconciliation.
- Effective written and verbal communication skills for dealing with patients, guarantors, HMO/PhilHealth representatives, and internal staff.
- High-level coordination skills with Cashiering, Social Services, Admitting, Patient Care, and other relevant hospital units to ensure complete and timely billing.
- Ability to work under pressure and meet tight deadlines without compromising accuracy.
- Familiarity with Hospital Information Management System (HIMS) infrastructure safety protocols—particularly system protection and operational continuity during calamities or force majeure events such as earthquakes—is considered an advantage. This includes providing basic assistance to IT and medical teams to ensure the secure and orderly preservation of patient billing records, claims data, and other critical financial documentation without contributing to additional risk.
Key Duties and Responsibilities
- Prepare accurate Statements of Account (SOAs) and charge slips for patients.
- Coordinate with HMOs, PhilHealth, and Social Services for claims processing and verification.
- Ensure billing computations are accurate and compliant with hospital rates and regulations.
- Update billing records in coordination with IT for system changes and rate adjustments.
- Maintain confidentiality and security of patient financial data in compliance with RA 10173.
- Participate in safety and infection control measures when performing duties in or near high-risk hospital areas.
- Provide timely reports and reconciliations to the Accounting Department and management.
- Assist in disaster preparedness protocols for billing operations to ensure service continuity.
Other Requirements
- Physically fit to perform billing and cashiering-related duties; willing to undergo pre-employment medical examination.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on TB Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
- RA 11332 – Mandatory Reporting of Notifiable Diseases.
- Rule III, Sec. 1(b) of the Amended Rules on Employees’ Compensation (List of Occupationally Disabling Diseases).
- Mandatory disclosure of any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty, in accordance with hospital protocol, to ensure continuity of care, workplace safety, and safe patient service delivery. This will be conducted without prejudice to confidentiality under RA 10173 (Data Privacy Act of 2012).
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Protect patients’ rights, safety, and privacy.
- Empathy – Build genuine connections with patients.
- Accountability – Deliver prompt and accurate care.
- Communication – Ensure transparency and awareness.
Hope – Serve with competence and genuine concern.
Department / Unit: Cashiering and Billing Services Department
Number of Vacancies: Two (2)
Educational Attainment
- Bachelor’s degree in Accounting Technology, Business Administration, or any finance-related course from a CHED-recognized institution.
Trainings / Certifications (optional but advantageous)
- Training or certification in cash handling, basic accounting, or hospital billing procedures.
Experience
- At least 6 months to 1 year of experience in cashiering, billing, or accounting, preferably in a hospital or healthcare facility.
- Experience in patient payment processing, billing statement preparation, and coordination with HMO and PhilHealth offices is preferred.
- Fresh graduates with strong academic performance and relevant on-the-job training may be considered with submission of a Recommendation by their University or College.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Proficient in cash handling, issuing receipts, and balancing daily transactions.
- Knowledgeable in point-of-sale (POS) systems, hospital billing processes, and basic accounting principles.
- Skilled in preparing accurate Statements of Account (SOAs) and reconciling payment records.
- Knowledge and understanding of the Anti-Deposit and Anti-Detention Law (RA 10932), particularly its application in patient payment processing, billing adjustments, and discharge transactions.
- Proficient in MS Office applications (Excel, Word, Outlook) and capable of learning hospital information systems.
- Strong attention to detail and a passion for accuracy in handling financial transactions and patient accounts.
- Demonstrates strong patient communication skills with the ability to handle inquiries, concerns, and payment discussions with empathy and professionalism.
- Effective in written and verbal communication with patients, relatives, and hospital staff.
- Able to maintain confidentiality in handling patient and financial data in compliance with the Data Privacy Act of 2012 (RA 10173).
- Familiarity with Hospital Information Management System (HIMS) infrastructure safety protocols—particularly system protection and operational continuity during calamities or force majeure events such as earthquakes—is considered an advantage. This includes the ability to provide basic assistance to IT and medical teams to ensure the secure and orderly preservation of official receipts, payment transaction records, deposit logs, and other critical financial documents without contributing to additional risk.
Key Duties and Responsibilities
- Process patient payments, issue official receipts, and record all transactions accurately.
- Prepare and reconcile daily cash collections and ensure timely deposit of funds.
- Coordinate with Billing, HMO, and PhilHealth offices for claims verification and payment processing.
- Prepare Statements of Account (SOAs) and ensure accurate posting of payments in the hospital system.
- Address patient inquiries and concerns regarding billing and payments with courtesy and professionalism.
- Maintain organized and accurate payment records for auditing and compliance purposes.
- Assist in safeguarding cash-handling operations during emergencies and calamities as part of disaster preparedness protocols.
Other Requirements
- Physically fit to perform cashiering duties and willing to undergo pre-employment medical examination.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Must be willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on TB Prevention and Control.
- DOLE Department Order No. 102-10 – Guidelines for HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Pursuant to applicable labor and occupational health standards, the mandatory disclosure of any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority is required, in accordance with established hospital protocols. This requirement is instituted to ensure continuity of care, uphold workplace safety, and secure the delivery of safe patient services.
Such disclosure shall be undertaken upon the applicant’s successful completion of the pre-employment process and prior to the assumption of duty, to allow for appropriate evaluation and the determination of reasonable accommodation measures, where applicable.
This obligation shall be enforced without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, ensuring that disclosed medical information is handled strictly in accordance with lawful purposes and in the best interest of both the employee and the institution.
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Protect patients’ rights, safety, and privacy.
- Empathy – Build genuine connections with patients.
- Accountability – Deliver prompt and accurate service.
- Communication – Ensure transparency and awareness.
Hope – Serve with competence and genuine concern.
Executive Office
Number of Vacancies: One (1)
Educational Attainment
- Bachelor’s degree in English, Office Administration, Business Administration, Management, Communications, or other related fields from a CHED-recognized institution.
- Vocational or short-course certification in Office Management, Secretarial Studies, or Administrative Support is an advantage.
Trainings / Certifications (optional but advantageous)
- Certification in Business Communication, Advanced MS Office Skills, Executive Secretarial Training, or Emotional Intelligence (EI) for the workplace.
Experience
- At least 2 years of experience as an Executive Secretary, Administrative Officer, or Public Relations Officer in a hospital or corporate setting.
- Experience in handling confidential information, preparing executive reports, managing high-level correspondence, and supporting top-level executives in high-pressure environments is preferred.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
Language & Communication Proficiency
- Proficient in oral and written English, with exceptional grammar, composition, and proofreading skills.
- Capable of drafting high-quality correspondence, reports, speeches, and presentations for executive and medical audiences.
Coordination & Organizational Skills
- Strong ability to manage executive calendars, schedule meetings, and liaise with internal and external stakeholders.
- Highly organized in maintaining filing systems, tracking deadlines, and handling multiple priorities under strict timelines.
Administrative Excellence
- Skilled in preparing executive correspondence, board meeting materials, board resolutions, and confidential documents.
- Adept at minutes-taking, document control, and managing event or meeting logistics.
Objectivity & Reporting Accuracy
- Maintains an impartial approach in handling sensitive matters.
- Ensures prompt, accurate, and complete reporting to the President / Medical Director to support timely decision-making.
Agility & Adaptability
- Adjusts quickly to shifting priorities and urgent requirements while maintaining quality and precision in work output.
Technical Proficiency
- Excellent written and verbal communication skills in English and Filipino.
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook) and digital communication tools.
- Skilled in using social media platforms for official hospital announcements and public relations.
- Proven ability to safeguard sensitive corporate, medical, and personnel information in compliance with RA 10173 (Data Privacy Act of 2012).
Team Collaboration
- Works effectively with interdisciplinary teams, providing executive support and assisting administrative units and external partners to meet organizational objectives.
- Acts as a proactive Public Relations Officer (PRO), fostering positive communication between the hospital, the public, and stakeholders.
Safety & Compliance Awareness
- Familiarity with hospital disaster preparedness protocols to ensure executive readiness during emergencies.
- Knowledge of workplace safety measures and basic first-aid procedures relevant to a healthcare setting.
- Awareness of institutional and national safety standards to maintain operational continuity during calamities or force majeure events.
Key Duties and Responsibilities
- Manage the daily schedule and calendar of the President / Medical Director.
- Draft and prepare high-level correspondence, board resolutions, reports, and public statements.
- Coordinate meetings, conferences, and events, including logistics, documentation, and stakeholder communication.
- Maintain organized filing systems for confidential records, executive documents, and reports.
- Prepare accurate and timely minutes of board and executive meetings.
- Act as liaison between the President / Medical Director and hospital departments, external partners, and media representatives.
- Assist in handling public relations activities and community engagements on behalf of the Executive Office.
- Ensure executive readiness and proper communication flow during emergencies or institutional safety events.
Other Requirements
- Physically and mentally fit to perform administrative duties in a fast-paced healthcare environment.
- Willing to work beyond regular office hours when required by executive schedules.
- Must pass the pre-employment interview and skills assessment with the President / Medical Director.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Must be willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – TB Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Pursuant to applicable labor and occupational health standards, applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, ensuring that disclosed medical information is handled strictly for lawful and health-related purposes.
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Protect patients’ rights, safety, and privacy.
- Empathy – Build genuine connections with patients.
- Accountability – Deliver prompt and accurate service.
- Communication – Ensure transparency and awareness.
Hope – Serve with competence and genuine concern.
( Office of the President / Medical Director)
Number of Vacancies: Two (2)
Educational Attainment
- Bachelor’s degree in Nursing, Allied Health Sciences, Hospital Administration, Quality Management, or any related field from a CHED-recognized institution.
- A Master’s degree or units in Quality Management, Healthcare Administration, or Public Health is an advantage.
Trainings / Certifications (preferred but not mandatory)
- Training in Quality Management Systems (QMS) and PDCA (Plan-Do-Check-Act) methodology.
- Certification in Total Quality Management (TQM) or Continuous Quality Improvement (CQI) is an advantage.
- Basic Life Support (BLS) certification.
- Infection Prevention and Control (IPC) training.
- Seminar or certification in Healthcare Standards Compliance (DOH, PhilHealth, ISO, JCI) is an advantage.
Experience
- At least 1 year of experience in hospital quality assurance, compliance auditing, or healthcare administration.
- Experience in standards of care monitoring, patient safety audits, or medical record review is preferred.
- Exposure to policy compliance assessments, healthcare quality reporting, or patient chart auditing.
- Fresh graduates with strong academic background and internship exposure in hospital QA may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Strong knowledge of PDCA cycle and its application in healthcare quality improvement.
- Ability to monitor and evaluate compliance to standards of care, hospital protocols, and DOH regulatory requirements.
- Skilled in medical chart review for completeness, accuracy, and timeliness of documentation.
- Proficient in developing audit tools, checklists, and evaluation forms for quality monitoring.
- Strong analytical and problem-solving skills for identifying gaps and recommending corrective actions.
- Proficient in MS Office applications (Word, Excel, PowerPoint) and hospital information systems.
- Excellent report writing skills for internal and external QA documentation.
- Knowledge of patient safety indicators, risk management, and hospital accreditation standards.
- Effective interpersonal and communication skills for coordination with medical, nursing, and administrative teams.
- Upholds confidentiality and ethical standards in handling patient and hospital records.
Key Duties and Responsibilities
- Implement and monitor quality assurance programs in line with the PDCA methodology.
- Conduct compliance audits on standards of care across all hospital departments.
- Review patient charts for completeness, accuracy, and compliance with hospital policies.
- Prepare quality monitoring reports and submit findings to the Medical Director and relevant committees.
- Coordinate with department heads for corrective and preventive action plans on identified gaps.
- Monitor the timeliness of medical documentation, ensuring alignment with accreditation standards.
- Assist in policy formulation and revision to strengthen quality compliance.
- Participate in internal hospital quality audits and DOH regulatory inspections.
- Track and follow up on implementation of quality improvement initiatives.
- Maintain a database of quality performance indicators for management review.
Additional Duties:
11. Assist in training hospital staff on quality standards, documentation requirements, and PDCA application.
12. Conduct random spot-checks on patient care areas to ensure adherence to infection control protocols.
13. Support the Patient Safety Committee by providing audit results relevant to adverse event prevention.
14. Collaborate with Medical Records for timely retrieval and safe handling of charts during audits.
15. Participate in Root Cause Analysis (RCA) for incidents and recommend process improvements.
16. Evaluate patient satisfaction feedback and incorporate findings into quality improvement plans.
17. Ensure confidential handling of all quality audit results and patient information.
18. Maintain updated knowledge on healthcare quality standards and accreditation requirements.
19. Assist the Regulatory Compliance Officer in the preparation of hospital accreditation documents for DOH, PhilHealth, and other regulatory bodies.
20. Support the Medical Director in strategic planning for hospital-wide quality improvement.
Other Requirements
- Physically and mentally fit to perform hospital QA and administrative duties.
- Willing to work on shifting schedules, weekends, and holidays as required.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Value every individual’s dignity in all quality assurance processes.
- Empathy – Understand the needs of patients and staff when implementing quality standards.
- Accountability – Ensure accuracy and integrity in QA reports and findings.
- Communication – Deliver clear and constructive feedback to all stakeholders.
Hope – Promote continuous improvement that enhances patient outcomes and hospital performance.
Information and Communications Technology Unit
(Specialized in Software and Hospital Information System)
Department / Unit: Information and Communications Technology Unit
Number of Vacancies: Two (2)
Educational Attainment
- Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or any related course from a CHED-recognized institution.
Trainings / Certifications (optional but advantageous)
- Certification or formal training in Hospital Information Management Systems (HIMS), software development, or database administration.
Experience
- At least one (1) year of relevant work experience in IT support, software management, or hospital information systems; experience in a healthcare or hospital setting is preferred.
- Proven track record in installation, configuration, troubleshooting, and maintenance of Hospital Information Systems (HIS) software modules.
- Experience in database management (e.g., SQL), HL7 integration, and electronic medical records (EMR) systems is highly desirable.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Proficient in software troubleshooting, system optimization, and user access management.
- Knowledge in networking, cybersecurity protocols, and Data Privacy Act of 2012 (RA 10173) compliance.
- Skilled in generating, analyzing, and presenting system reports for management and regulatory requirements (e.g., PhilHealth).
- Ability to coordinate with software vendors and service providers for upgrades, bug fixes, and customizations.
- Familiarity with Hospital Information Management System (HIMS) infrastructure safety protocols—particularly system protection and operational continuity during calamities or force majeure events such as earthquakes. Capable of providing basic assistance to IT and medical staff to ensure the secure and orderly preservation of patient data and critical systems without contributing to additional risk, in compliance with institutional and national safety standards.
- Strong analytical and problem-solving skills with the ability to work under pressure.
- Excellent communication skills for end-user training and coordination with multidisciplinary teams.
- High level of integrity, confidentiality, and adherence to hospital IT security protocols.
- Must be able to complete on-time and accurate technical reportorial requirements for user concerns and resolutions.
- Willingness to work on shifting schedules, weekends, or holidays as needed to support hospital operations.
Preferred:
- Experience with multiple hospital software platforms from software vendors.
- Familiarity with HL7, PACS, LIS, and billing integration workflows.
Key Duties and Responsibilities
- Install, configure, and maintain hospital information systems and software modules.
- Manage user accounts, access controls, and data security protocols.
- Provide on-site and remote technical support to hospital staff, ensuring minimal downtime of systems.
- Coordinate with software vendors for system updates, bug fixes, and customization requests.
- Perform database management, backup, and restoration as required.
- Generate and present operational and compliance reports for hospital management and regulatory bodies (e.g., PhilHealth).
- Ensure IT infrastructure readiness during calamities or emergencies as part of the hospital’s disaster preparedness plan.
- Conduct end-user training sessions on system usage and updates.
- Maintain accurate logs of technical issues, resolutions, and preventive measures.
Other Requirements
- Physically fit to perform IT-related tasks in a hospital environment, which may include standing for extended periods, moving equipment, and providing on-site technical assistance across hospital departments.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Must be willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on TB Prevention and Control.
- DOLE Department Order No. 102-10 – Guidelines for HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Pursuant to applicable labor and occupational health standards, the mandatory disclosure of any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority is required, in accordance with established hospital protocols. This ensures continuity of care, workplace safety, and secure delivery of patient services.
Such disclosure shall be undertaken upon the applicant’s successful completion of the pre-employment process and prior to the assumption of duty, allowing for evaluation and determination of reasonable accommodation measures, where applicable.
This obligation shall be enforced without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, ensuring that disclosed medical information is handled strictly in accordance with lawful purposes and the best interests of both the employee and the institution.
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Protect patients’ rights, safety, and privacy.
- Empathy – Build genuine connections with patients.
- Accountability – Deliver prompt and accurate service.
- Communication – Ensure transparency and awareness.
Hope – Serve with competence and genuine concern.
Human Resources Development Department
Number of Vacancies: Two (2)
Educational Attainment
- Bachelor’s degree in Psychology, Human Resource Management, Business Administration, or a related field.
Trainings / Certifications (required / advantageous)
- Formal training in Philippine Labor Laws, HR Compliance, and Data Privacy Act of 2012 (RA 10173).
- Basic knowledge or certification in Mental Health Act (RA 11036)Occupational Safety and Health (OSH), Anit-Sexual Harassment and Safe Spaces Act (RA 11313), is a plus.
- Additional certifications related to recruitment, employee relations, organizational development, or compensation and benefits are an advantage.
- Active participation in continuing professional development, DOLE compliance workshops, and HR-related seminars is preferred.
Experience
- Proficiency in end-to-end HR processes, including recruitment, onboarding, policy implementation, employee engagement, grievance handling, and performance management.
- Demonstrated experience in HR document management, preparation of employment contracts, memoranda, and official correspondence.
- Experience in interdepartmental coordination to deliver timely and compliant HR services.
- Background in workplace conflict resolution, employee welfare programs, and compliance to labor regulations.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Comprehensive knowledge of the Philippine Labor Code, RA 10173 (Data Privacy Act), and other applicable employment laws and regulations.
- Proficient in HR document management systems and record-keeping protocols in both digital and hard copy formats.
- Skilled in managing and securing 201 files, ensuring accuracy, confidentiality, and compliance with institutional and statutory requirements.
- Knowledgeable in drafting and reviewing HR policies, memoranda, employment contracts, official correspondence, and HR-related reports.
- Capable of leading employee engagement programs, handling grievances, and resolving conflicts with fairness and due process.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and conversant with modern HR digital tools.
- Competent in referring employee concerns to proper authorities for fair and timely resolution.
- Familiar with workplace safety protocols, emergency procedures, and basic first-aid measures relevant to OSH Law (RA 11058).
Role as Employee Mental Health Advocate:
- Promote a workplace culture of mental wellness, resilience, and work-life balance.
- Assist in implementing the Hospital’s Mental Health Program, including awareness campaigns, seminars, and wellness activities.
- Serve as first-line responder for employees experiencing stress, burnout, harassment, or psychosocial challenges.
- Coordinate referrals to designated mental health professionals, maintaining confidentiality and compliance with RA 10173.
- Engage in crisis intervention and recommend workplace accommodations when necessary.
Key Duties and Responsibilities
- Ensure compliance with labor laws, data privacy regulations, and institutional HR policies.
- Manage recruitment, onboarding, and orientation processes.
- Maintain and secure employee records, contracts, and 201 files.
- Coordinate with department heads for training, employee engagement activities, and performance evaluations.
- Address employee concerns, grievances, and disciplinary cases in accordance with due process.
- Implement employee welfare, mental health, and OSH-related initiatives.
- Prepare HR reports, documentation, and communications for internal and regulatory requirements.
- Provide administrative and logistical HR support during calamities, emergencies, and special projects.
Other Requirements
- Ability to work under pressure and meet deadlines while maintaining service quality.
- Willingness to work beyond regular hours, including weekends and holidays, during peak HR activities or compliance deadlines.
- Physically fit to facilitate training, engagement activities, and HR fieldwork.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – TB Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
This disclosure will be without prejudice to confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, ensuring that disclosed information is handled strictly for lawful purposes and in the best interest of both the employee and the institution.
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Protect employees’ rights, safety, and privacy.
- Empathy – Build genuine connections and show compassion in service.
- Accountability – Deliver prompt, accurate, and fair HR support.
- Communication – Maintain transparency and timely information flow.
Hope – Foster a supportive and uplifting workplace.
MAB Service Unit
Department / Unit: Area of Assignment: May be assigned and rotated to Outpatient Services, Dental Clinic, and Physical Medicine & Rehabilitation in accordance with operational needs and staff readiness.
Number of Vacancies: Three (3)
Educational Attainment
- High school graduate from a DepEd-recognized institution.
- Completion of Caregiving NC II certification from TESDA or an equivalent recognized program (required).
- Additional training in medical office administration, medical transcription, or health records management is an advantage.
Trainings / Certifications (required / advantageous)
- Caregiving NC II certification (required).
- Additional training in healthcare-related clerical work, outpatient records management, or medical office procedures is preferred.
Experience (preferred but not required)
- At least 6 months of work experience in a clinic, outpatient department, or healthcare facility performing clerical or patient assistance functions.
- Experience in scheduling appointments, handling patient inquiries, and maintaining medical records is an advantage.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
Clerical & Administrative Support
- Proficient in patient registration, appointment scheduling, filing, and document preparation.
Patient Assistance
- Skilled in assisting patients in navigating services, completing forms, and coordinating with clinical staff.
Communication Skills
- Strong verbal and written communication skills for interacting with patients, families, and healthcare providers.
Technical Proficiency
- Basic knowledge of MS Office applications; familiarity with hospital or clinic information systems is an advantage.
Safety & Compliance
- Understanding of infection control measures, RA 10173 (Data Privacy Act of 2012), and hospital safety protocols.
Vital Signs Measurement
- Able to assist in obtaining and recording patient weight, blood pressure, temperature, and other basic vital signs as instructed by clinical staff.
Medical Records Management
- Organizing, retrieving, and safeguarding patient records to ensure completeness, accuracy, and confidentiality.
Coordination & Teamwork
- Effective liaison with dental, rehabilitation, and outpatient services to ensure smooth patient flow.
Inventory Monitoring
- Basic skills in tracking and reporting outpatient clinic supplies to ensure availability.
Disaster Preparedness
- Knowledge of hospital emergency protocols, including safe patient evacuation during calamities or force majeure events.
Safety in Clinical Environment
- Familiarity with sharps disposal procedures, needle-stick injury prevention, and post-exposure protocols.
- Awareness of high-alert medicine handling guidelines to support licensed healthcare providers and prevent errors.
Customer Service Orientation
- Maintains a compassionate, patient-centered approach under high-pressure, fast-paced outpatient conditions.
Key Duties and Responsibilities
- Register patients, schedule appointments, and manage clinic calendars.
- Assist patients in completing forms and guide them through outpatient processes.
- Maintain accurate, organized, and confidential medical records.
- Support clinical staff in obtaining and recording basic vital signs.
- Monitor and report supply levels in assigned outpatient units.
- Provide clerical and logistical assistance during emergencies in line with hospital disaster preparedness protocols.
- Liaise with multiple outpatient service units to ensure efficient coordination.
- Uphold safety, infection control, and data privacy policies at all times.
Other Requirements
- Physically and mentally fit for duties involving prolonged standing, walking, and patient interaction.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Must be willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – TB Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Protect patients’ rights, dignity, and safety.
- Empathy – Provide compassionate and supportive care.
- Accountability – Ensure accuracy and professionalism in all tasks.
- Communication – Maintain clear, respectful, and professional interactions.
Hope – Support positive patient experiences and recovery outcomes.
Medical Benefits Processing Unit (MBPU)
Number of Vacancies: Two (2)
Educational Attainment
- Bachelor’s degree in Business Administration or any health-related or business-related course from a CHED-recognized institution.
Trainings / Certifications (required / advantageous)
- Training or certification in PhilHealth and HMO claims processing is an advantage.
Experience
- At least 6 months of relevant experience in hospital-based HMO, PhilHealth, or medical claims processing.
- Experience in coordinating with HMOs, insurance providers, and patients regarding medical benefits and claim requirements is preferred.
- Fresh graduates with strong academic records and relevant on-the-job training may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Knowledgeable in HMO benefits verification, claims processing workflow, and PhilHealth coordination.
- Strong attention to detail in reviewing patient charts, Statements of Account (SOAs), and claim forms.
- Proficient in MS Office applications (Word, Excel, Outlook) and hospital information systems.
- Effective in written and verbal communication with patients, HMO coordinators, insurance representatives, and internal hospital departments.
- Strong organizational skills, accuracy in data entry, and ability to meet deadlines.
- Capable of handling confidential patient and financial data in compliance with RA 10173 (Data Privacy Act of 2012).
- Familiarity with Hospital Information Management System (HIMS) infrastructure safety protocols, particularly system protection and operational continuity during calamities or force majeure events such as earthquakes, is an advantage.
- Knowledge of safeguards for private insurance transactions, including providing basic assistance to IT, billing, and medical teams to ensure the secure and orderly preservation of HMO, PhilHealth, and self-pay claims records, patient eligibility data, e-claims and e-HMO submissions, reimbursement reports, and other critical documents without contributing to additional risk.
Key Duties and Responsibilities
- Verify patient eligibility and benefits for HMO, PhilHealth, and private insurance coverage.
- Process claims in compliance with hospital policies, insurance guidelines, and PhilHealth regulations.
- Review and reconcile patient charts, SOAs, and claim documentation for accuracy before submission.
- Coordinate with internal departments, HMOs, insurance providers, and patients regarding claim requirements and status.
- Ensure timely submission and follow-up of claims to avoid delays in reimbursements.
- Prepare and maintain accurate reports of claim submissions, approvals, denials, and reimbursements.
- Uphold confidentiality and compliance with data privacy and patient information protection protocols.
- Assist in disaster preparedness measures for the continuity of claims processing and protection of records.
Other Requirements
- Physically fit to perform office-based and hospital-based processing duties.
- Willing to work on shifting schedules, weekends, and holidays as required by operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on TB Prevention and Control.
- DOLE Department Order No. 102-10 – Guidelines for HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Treat all patients, partners, and colleagues with fairness and dignity.
- Empathy – Provide patient-centered and compassionate assistance.
- Accountability – Ensure accuracy, compliance, and timeliness in claims processing.
- Communication – Maintain transparency and coordination with all stakeholders.
Hope – Facilitate access to medical benefits that support patient care and recovery.
Number of Vacancies: Three (3)
Educational Attainment
- Graduate of any 4-year course in Health Information Management, Medical Records Administration, Allied Health Sciences, Business Administration, or related field from a CHED-recognized institution.
Trainings / Certifications (advantageous)
- Training or certification in PhilHealth claims processing or medical records management is an advantage.
- Training in ICD-10 coding and medical terminology is preferred.
Experience
- At least 2 years of relevant work experience in hospital claims processing, medical records management, or PhilHealth documentation.
- PhilHealth-related processing experience is a strong advantage.
- Experience in a Level 1 or higher healthcare facility is preferred.
- Fresh graduates with strong academic records and relevant on-the-job training may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Proficient in PhilHealth rules, benefit packages, case rates, and claims filing procedures.
- Familiar with DOH, PhilHealth, and other health insurance policies on claims and reimbursements.
- Knowledgeable in ICD-10 coding and medical terminology (preferred).
- Proficient in Hospital Information Systems (HIS), Microsoft Office applications, and database management.
- Strong organizational and documentation skills with exceptional attention to detail and accuracy in all claims-related tasks.
- Excellent communication and coordination skills for effective interaction with the ADH President/Medical Director, clinical and administrative departments, patients, and insurance representatives.
- Familiarity with Hospital Information Management System (HIMS) infrastructure safety protocols—particularly system protection and operational continuity during calamities or force majeure events—is an advantage.
- Ability to assist in safeguarding PhilHealth claims records, patient eligibility data, e-claims submissions, reimbursement reports, and other critical documents without contributing to additional risk.
Key Duties and Responsibilities
- Provide patient assistance related to PhilHealth benefits, from verification and eligibility confirmation to guidance on claim requirements.
- Process, review, and submit PhilHealth claims in compliance with applicable policies, case rates, and hospital protocols.
- Coordinate with attending physicians, nurses, and medical records staff to ensure completeness and accuracy of claims documentation.
- Maintain and update PhilHealth-related databases, e-claims submissions, and reimbursement reports.
- Monitor and follow up on claim statuses, including appeals for Return-to-Hospital (RTH) cases and denied claims, ensuring timely resubmission or correction.
- Verify patient eligibility and apply the correct benefit packages accurately.
- Communicate with PhilHealth offices and other stakeholders for claims follow-up and discrepancy resolution.
- Ensure all patient information and claims records are handled in compliance with RA 10173 (Data Privacy Act of 2012).
- Assist in safeguarding records and maintaining claims processing continuity during emergencies.
Attributes
- Patient-centric approach when assisting patients and families with claims requirements and processes.
- High level of integrity, confidentiality, and professionalism in handling patient data.
- Ability to work under pressure and meet strict claims submission deadlines.
- Strong problem-solving and analytical skills to address and resolve claim discrepancies.
Other Requirements
- Physically fit to perform office-based and hospital-based processing duties.
- Willing to work on shifting schedules, weekends, and holidays as required by operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
- Willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on TB Prevention and Control.
- DOLE Department Order No. 102-10 – Guidelines for HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Committed to the hospital’s mission, vision, and core values:
- Respect – Value the rights and dignity of every patient.
- Empathy – Provide compassionate support to patients and families during claims processing.
- Accountability – Ensure accurate, timely, and compliant claims documentation.
- Communication – Maintain clear and transparent coordination with all stakeholders.
Hope – Support patient care and recovery through efficient processing of benefits.
MSSH
(Housekeeping Unit and Nursing Services Department)
Number of Vacancies: Three (3)
Educational Attainment
- At least a Senior High School graduate or completion of a two-year vocational course in Healthcare Services, Caregiving, or any related field.
- Completion of Health Care Services NC II or Housekeeping NC II from TESDA is an advantage.
Trainings / Certifications (optional but advantageous)
- Basic Life Support (BLS) certification.
- Infection Prevention and Control (IPC) training.
- Training in hospital sanitation and waste management.
Experience
- At least 6 months of experience as a nursing aide, medical aide, or hospital housekeeping staff is preferred.
- Experience in assisting nurses with patient care and maintaining hospital cleanliness and sanitation standards is an advantage.
- Fresh graduates with strong academic records and relevant on-the-job training may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Knowledge of basic patient care assistance (e.g., patient transport).
- Skilled in proper cleaning and disinfection of hospital areas in compliance with DOH and Infection Control protocols.
- Familiar with waste segregation, collection, and disposal procedures for general, infectious, and hazardous waste.
- Ability to operate basic housekeeping equipment and use cleaning agents safely.
- Courteous, alert, and patient-centric in assisting patients, visitors, and healthcare staff.
- Demonstrates attention to detail and commitment to maintaining a clean, safe, and patient-friendly environment.
- Good communication skills for interaction with patients, visitors, and staff.
- Maintains confidentiality and respects patient privacy in compliance with RA 10173 (Data Privacy Act of 2012).
- Familiarity with hospital disaster preparedness and evacuation protocols—particularly the safe transfer and support of patients during calamities or force majeure events such as earthquakes—is a plus.
- Ability to assist nursing and medical teams in secure and orderly movement of patients, mobility aids, and essential medical equipment during emergencies, in compliance with institutional and national safety standards.
Key Duties and Responsibilities
- Assist nursing staff in basic patient care activities such as patient transport and mobility support.
- Perform cleaning and disinfection of hospital areas in compliance with infection control protocols.
- Conduct waste segregation, collection, and disposal in accordance with DOH and hospital policies.
- Maintain housekeeping equipment and ensure safe use of cleaning agents.
- Provide courteous and efficient assistance to patients, visitors, and healthcare staff.
- Support hospital operations during emergency situations, including patient evacuation and movement of critical equipment.
Other Requirements
- Physically fit to perform tasks that may require standing for long periods, lifting, or moving patients and equipment.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on TB Prevention and Control.
- DOLE Department Order No. 102-10 – Guidelines for HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Value the dignity and rights of every patient and colleague.
- Empathy – Provide compassionate service to patients, visitors, and staff.
- Accountability – Take responsibility for maintaining a safe and sanitary hospital environment.
- Communication – Foster clear and courteous interactions with patients and the healthcare team.
Hope – Support healing and recovery through a clean, safe, and supportive care environment.
Nursing Services Department
Covers: Administrative work for Ward, Emergency Room (ER), Operating Room (OR), and Special Services (Animal Bite Center, ADH AdHope, TB DOTS, Eye Center Services, Infection Control, Employee Mental Health and Well-being under Occupational Safety and Health)
Number of Vacancies: Five (5)
Educational Attainment
- Bachelor of Science in Nursing (BSN) from a CHED-recognized institution.
- Master’s Degree in Nursing is a strong advantage.
Trainings / Certifications
- Registered Nurse (RN) with a valid PRC license.
- Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) with valid certification (American Heart Association or Philippine Heart Association preferred).
- Infection Prevention and Control (IPC) training is an advantage.
- Additional training relevant to special services such as:
- Rabies Prevention & Control
- TB DOTS Certification
- Adolescent Health Program Orientation for ADHope HIV Treatment Hub
- Occupational Safety and Health
- OHNAP (Occupational Health Nurses Association of the Philippines) Certificate is an advantage.
Experience
- At least 6 months to 1 year of hospital nursing experience in ward, ER, or OR is preferred.
- Experience in emergency cases, perioperative care, and community/public health services is advantageous.
- Fresh board passers with strong clinical exposure with strong academic records and relevant on-the-job training may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Proficient in basic and advanced nursing procedures, emergency care, perioperative nursing, and patient monitoring.
- Knowledgeable in managing communicable and non-communicable diseases relevant to assigned areas.
- Skilled in patient assessment, documentation, and execution of physician’s orders.
- Effective in patient education and health promotion activities.
- Familiar with DOH program protocols for TB DOTS, Rabies Management, Adolescent Health, Eye Care, Infection Control, and Occupational Safety and Health.
- Patient-centric approach in delivering care and administrative oversight.
- Skilled in conflict and complaint resolution, ensuring timely, fair, and policy-aligned outcomes.
- Proficient in MS Office applications and hospital information systems.
- Strong interpersonal skills; able to work collaboratively with multidisciplinary teams.
- Maintains patient confidentiality in compliance with RA 10173 (Data Privacy Act of 2012).
- Knowledge of hospital disaster preparedness protocols, particularly patient evacuation during calamities or force majeure events such as earthquakes, ensuring safe, efficient, and orderly movement of patients and staff in compliance with institutional and national safety guidelines.
Key Duties and Responsibilities
- Provide direct patient care in ward, ER, OR, and special services areas following hospital standards and physician’s orders.
- Conduct patient assessments, monitor conditions, and document care accurately.
- Implement emergency response measures in critical and urgent care situations.
- Assist in perioperative care, infection control, and disease prevention initiatives.
- Coordinate and supervise nursing activities in assigned units.
- Facilitate patient and family education on treatment plans, disease prevention, and post-care instructions.
- Ensure compliance with DOH protocols and hospital policies in all areas of assignment.
- Assist in the development and execution of special programs such as TB DOTS, Rabies Management, ADHope HIV Care, and Eye Center Services.
- Uphold patient safety standards during regular operations and emergencies.
Other Requirements
- Physically fit to perform hospital nursing duties and willing to undergo pre-employment medical examination.
- Willing to be rotated across Ward, ER, OR, and special service units as needed.
- Willing to work on shifting schedules, weekends, and holidays.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on the Implementation of a Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – Guidelines for the Implementation of HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Guidelines on the Implementation of Mental Health Workplace Policies and Programs (RA 11036).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Treat every patient, colleague, and stakeholder with dignity.
- Empathy – Show compassion in every patient interaction.
- Accountability – Take responsibility for clinical and administrative outcomes.
- Communication – Maintain transparent, accurate, and respectful exchanges with all stakeholders.
Hope – Promote healing, well-being, and optimism in all areas of care.
Area of Assignment: May be assigned and rotated to Wards, Emergency Room (ER), Operating Room (OR), and Special Services Units (Animal Bite Center, ADH AdHope, TB DOTS, and other designated areas) in accordance with operational needs and staff readiness.
Number of Vacancies: Three (3)
Educational Attainment
- Graduate of Bachelor of Science in Nursing (BSN) from a CHED-recognized institution.
- Completion of a Master’s Degree in Nursing is a strong advantage.
Trainings / Certifications
- Registered Nurse (RN) with a valid Professional Regulation Commission (PRC) license.
- Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications (American Heart Association or Philippine Heart Association preferred), updated in accordance with DOH and hospital requirements.
- OHNAP (Occupational Health Nurses Association of the Philippines) Nurse Certification is a strong advantage.
Experience
- Preferably with at least 1 year of hospital nursing experience in a General Ward, ER, OR, or Special Services Unit.
- Familiarity with PhilHealth medical claims documentation and reporting requirements is an advantage.
- Fresh board passers with strong clinical exposure with strong academic records and relevant on-the-job training and/or if they demonstrate high clinical competency and adaptability during the skills assessment may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Proficient in patient assessment, nursing care planning, and implementation of medical procedures in accordance with DOH and hospital protocols.
- Strong knowledge of infection prevention and control, patient safety standards, and compliance with RA 10173 (Data Privacy Act of 2012).
- Effective communication skills in English and Filipino; able to explain patients’ rights and obligations, including provisions of the Anti-Hospital Deposit Law (RA 10932) and Anti-Detention Law.
- Proficient in documenting nursing care, vital signs monitoring, and preparing reports using both manual and electronic hospital information systems.
- Knowledge of hospital disaster preparedness protocols, particularly patient evacuation during calamities or force majeure events such as earthquakes, ensuring safe and orderly movement of patients and staff in compliance with institutional and national safety standards.
- Basic knowledge of sharps and needle-stick injury prevention and management, including first-aid measures, incident reporting, and post-exposure protocols.
- Awareness of high-alert medicines, including safe handling, storage, administration, and monitoring to prevent medication errors.
- Compassionate, empathetic, and able to work effectively in high-pressure, fast-paced environments.
Key Duties and Responsibilities
- Deliver safe, quality nursing care in assigned units, ensuring compliance with hospital protocols and DOH standards.
- Perform patient assessments, develop and implement nursing care plans, and monitor progress.
- Administer medications and treatments as prescribed, observing patient safety and correct documentation.
- Educate patients and families on treatment plans, post-care instructions, and patients’ rights under RA 10932 and the Anti-Detention Law.
- Maintain accurate and timely nursing documentation using both paper-based and electronic health records.
- Assist in emergency care, perioperative procedures, and special service programs such as TB DOTS and Animal Bite Center operations.
- Participate in infection control, disaster preparedness, and patient safety programs.
- Collaborate with physicians, allied health professionals, and hospital staff to ensure coordinated patient care.
Other Requirements
- Willing to be assigned and rotated to different units based on hospital operational needs and individual competencies.
- Physically and mentally fit to perform nursing duties.
- Willing to work on shifting schedules, weekends, and holidays.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including the mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on the Implementation of a Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
- RA 11332 – Mandatory Reporting of Notifiable Diseases and Health Events of Public Health Concern.
- Rule III, Sec. 1(b) of the Amended Rules on Employees’ Compensation (List of Occupationally Disabling Diseases).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and all related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Treat every patient, colleague, and stakeholder with dignity.
- Empathy – Provide compassionate, patient-centered care.
- Accountability – Take ownership of nursing outcomes and professional conduct.
- Communication – Maintain clear, accurate, and respectful exchanges with all stakeholders.
Hope – Foster optimism and support patient recovery through quality care.
( Dialysis Unit-Nursing services Department )
Number of Vacancies: Three (3)
Educational Attainment
- Bachelor of Science in Nursing (BSN) from a CHED-recognized institution.
Trainings / Certifications
- Registered Nurse (RN) with a valid Professional Regulation Commission (PRC) license.
- Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certifications (American Heart Association or Philippine Heart Association preferred), valid and updated per DOH and hospital standards.
- Hemodialysis Nurse Training Program Certificate from a DOH-accredited training institution is an advantage.
Experience
- At least 6 months to 1 year of work experience in a DOH-licensed dialysis facility or similar clinical setting (fresh board passers with relevant training may be considered).
- Experience in patient assessment, initiation, monitoring, and termination of dialysis treatments.
- Familiarity with infection control protocols, water treatment systems, and machine maintenance is preferred.
- Knowledge of PhilHealth dialysis claims documentation and DOH dialysis reporting requirements is an advantage.
- Fresh board passers with strong clinical exposure with strong academic records and relevant on-the-job training and/or if they demonstrate high clinical competency and adaptability during the skills assessment may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Competent in cannulation techniques, vascular access care, and operation of hemodialysis machines.
- Strong knowledge of renal pathophysiology and management of dialysis-related complications.
- Proficient in documentation, patient monitoring, and compliance with DOH and PhilHealth requirements.
- Patient-centric approach with a strong commitment to compassionate care.
- Agile and adaptable in responding to changing patient conditions and operational needs.
- High emotional quotient (EQ), demonstrating empathy, resilience, and effective relationship management in high-pressure or emergency situations.
- Effective communication and patient education skills.
- Knowledge of hospital disaster preparedness protocols, particularly safe evacuation during calamities or force majeure events such as earthquakes, ensuring orderly movement of patients and staff in compliance with institutional and national safety standards.
- Basic knowledge of sharps and needle-stick injury prevention, including first-aid measures, incident reporting, and post-exposure protocols.
- Awareness of high-alert medicines, including safe handling, storage, administration, and monitoring to prevent medication errors.
- Upholds patient confidentiality in compliance with RA 10173 (Data Privacy Act of 2012).
Key Duties and Responsibilities
- Perform comprehensive patient assessments before, during, and after dialysis sessions.
- Initiate, monitor, and terminate hemodialysis treatments in accordance with physician’s orders and DOH protocols.
- Maintain accurate dialysis treatment records, including machine settings, patient parameters, and interventions.
- Ensure proper vascular access care and monitor for complications.
- Check and supervise hemodialysis technicians in the operation and maintenance of hemodialysis machines and related equipment, reporting any malfunctions promptly.
- Implement infection control measures in all dialysis activities.
- Educate patients and families on treatment plans, dietary restrictions, and home care instructions.
- Assist in the preparation and submission of PhilHealth dialysis claims and related documentation.
- Coordinate with multidisciplinary teams to ensure continuity of care.
- Participate in emergency preparedness drills and disaster response activities.
Other Requirements
- Physically fit to perform nursing duties and willing to undergo pre-employment medical examination.
- Willing to work on shifting schedules, weekends, and holidays.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Treat patients, families, and colleagues with dignity and courtesy.
- Empathy – Deliver care with compassion, understanding patient needs beyond clinical parameters.
- Accountability – Ensure safe, accurate, and ethical nursing practice.
- Communication – Maintain clear, timely, and respectful information exchange with all stakeholders.
Hope – Support patient recovery and quality of life through committed, professional care.
( Dialysis Unit – Nursing Services Department)
Number of Vacancies: Three (3)
Educational Attainment
- Completion of a Bachelor’s degree in any allied health course, or completion of a Hemodialysis Technician Course from a DOH-accredited training institution.
- Completion of Hemodialysis Technician Certification is a strong advantage.
Trainings / Certifications
- Basic Life Support (BLS) certification is required.
- Advanced Cardiac Life Support (ACLS) certification is a plus.
- Hemodialysis Technician Training Program Certificate from a DOH-recognized training center is required.
- Safety Officer I certification is an advantage.
Experience
- At least 6 months to 1 year of work experience in a DOH-licensed dialysis facility is preferred.
- Experience in machine operation, patient preparation, vascular access care, and treatment monitoring is an advantage.
- Fresh graduates who demonstrate high clinical competency and adaptability during the skills assessment may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Proficient in the operation, monitoring, and basic troubleshooting of hemodialysis machines.
- Knowledgeable in water treatment systems and their maintenance requirements.
- Skilled in infection prevention and control measures specific to dialysis settings.
- Capable of assisting in emergency response during dialysis treatment.
- Knowledge of hospital disaster preparedness protocols, particularly patient evacuation during calamities or force majeure events such as earthquakes, ensuring safe and orderly movement of patients and staff in compliance with institutional and national safety standards.
- Basic knowledge of sharps and needle-stick injury prevention and management, including first-aid measures, incident reporting, and post-exposure protocols.
- Possesses good interpersonal and communication skills for interacting with patients and healthcare staff.
- Demonstrates attention to detail, alertness, and patient-centered care in all duties.
- Maintains confidentiality in compliance with RA 10173 (Data Privacy Act of 2012).
Key Duties and Responsibilities
- Prepare dialysis machines, water systems, and supplies in accordance with DOH and hospital standards.
- Assist in patient preparation before treatment, including checking vital signs and confirming vascular access.
- Closely coordinate with Hemodialysis Nurses and physicians in upholding duties to ensure quality patient care.
- Operate and monitor hemodialysis machines throughout treatment, documenting patient parameters and equipment readings.
- Provide basic troubleshooting and coordinate with biomedical/maintenance teams for repairs.
- Support vascular access care in collaboration with nurses and physicians.
- Implement infection control protocols to prevent cross-contamination and treatment-related complications.
- Assist in emergency response during adverse treatment events.
- Participate in PhilHealth dialysis claims documentation by providing accurate treatment logs and machine usage data.
- Maintain cleanliness and readiness of the dialysis unit.
- Participate in emergency preparedness drills and disaster response activities.
Other Requirements
- Physically fit to perform dialysis unit duties and willing to undergo pre-employment medical examination.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on the Implementation of a Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – Guidelines for the Implementation of HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Treat patients, colleagues, and stakeholders with dignity.
- Empathy – Provide patient care with compassion and understanding.
- Accountability – Perform duties with accuracy, responsibility, and ethical standards.
- Communication – Maintain clear, respectful, and effective exchanges with patients and the healthcare team.
- Hope – Support patient well-being and recovery through reliable, quality service.
Area of Assignment: May be assigned and rotated to Wards, Emergency Room (ER), Operating Room (OR), and Special Services Units (Hemodialysis, Physical Medicine and Rehabilitation, Medical Arts Building, Dental) in accordance with operational needs and alignment with competencies.
Number of Vacancies: Three (3)
Educational Attainment
- Graduate of Bachelor of Science in Nursing (Board non-passer); or
- Graduate of a 2-year Associate or Technical/Vocational course in Nursing, Midwifery, or other allied health fields, with relevant hospital-related work experience.
Trainings / Certifications
- Basic Life Support (BLS) Certification and Advanced Cardiac Life Support (ACLS) Certification, or willingness to undergo training prior to or immediately upon employment.
- Additional certifications in patient care, safety, data privacy, and hospital protocols are an advantage.
Experience
- Preferably with minimum six (6) months actual hospital experience in patient care assistance, basic nursing procedures under supervision, and safe patient handling.
- Fresh graduates or trainees with strong willingness to learn may be considered, provided they present a recommendation letter from their university or college.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Patient Care Assistance – Able to assist Staff Nurses and other licensed healthcare professionals in patient care procedures, including vital signs monitoring, personal hygiene assistance, feeding support, and mobility assistance.
- Safe Handling & Transport – Knowledgeable in safe patient handling and transport using stretchers, wheelchairs, or other assistive devices.
- Safety & Infection Control – Familiarity with hospital safety protocols, sanitation procedures, and infection prevention and control measures.
- Support in Emergencies – Ability to assist during emergency situations under the direction of licensed nursing staff, maintaining calm and effective action.
- Team Collaboration – Strong interpersonal skills for effective communication with patients, families, and healthcare team members.
- Adaptability – Ability to adjust to shifting priorities in a fast-paced clinical environment.
Key Duties and Responsibilities
- Assist Staff Nurses and healthcare professionals in basic patient care activities.
- Take and record vital signs accurately and promptly report abnormal findings.
- Support mobility and ambulation of patients, ensuring safety and comfort.
- Assist in feeding, bathing, grooming, and other activities of daily living (ADLs) for patients.
- Maintain cleanliness, orderliness, and readiness of assigned patient areas.
- Transport patients using safe handling protocols to various hospital units.
- Observe and report any changes in patient condition to supervising nurses.
- Follow infection control measures to prevent hospital-acquired infections.
- Participate in emergency response procedures under nurse supervision.
- Uphold data privacy and confidentiality of patient information in all tasks.
Other Requirements
- Physically and mentally fit to perform duties involving lifting, prolonged standing, and continuous patient interaction.
- Demonstrates compassion, patience, and professionalism in all patient interactions.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Guidelines on the Implementation of a Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and all related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Treat every patient, colleague, and visitor with dignity.
- Empathy – Deliver care with compassion and understanding.
- Accountability – Perform duties with responsibility and integrity.
- Communication – Maintain clear, respectful, and effective exchanges with all stakeholders.
Hope – Support the healing process by fostering optimism and comfort in patient care.
Pharmacy Department (Purchase & Inventory Division)
(Hospital Pharmacy Department )
Number of Vacancies: Three (3)
Educational Attainment
- Graduate of Bachelor of Science in Pharmacy from a CHED-recognized institution.
Trainings / Certifications
- Registered Pharmacist (RPh) with a valid PRC license.
- Current training in Good Pharmacy Practice (GPP) and Hospital Pharmacy Operations is preferred.
- Basic Life Support (BLS) Certification is an advantage.
Experience
- Preferably with at least 1 year of hospital or clinical pharmacy experience in a DOH-licensed facility.
- Familiarity with PhilHealth claims documentation for drug and medicine dispensing is an advantage.
- Experience in coordinating with physicians and nurses to ensure timely availability of prescribed medications.
- Exposure to inventory management systems and automated dispensing machines.
- Experience in auditing and reconciling medication stocks to prevent pilferage and wastage.
- Knowledge of hospital disaster preparedness protocols, including safe storage of critical medicines, with a focus on pharmacy-related contingencies.
- Fresh board passers with strong clinical exposure with strong academic records and relevant on-the-job training and/or if they demonstrate high clinical competency and adaptability during the skills assessment may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Proficient in dispensing, compounding, labeling, and patient counseling in accordance with RA 10918, FDA, and DOH standards.
- Strong knowledge of medication safety, high-alert medicine handling, and dangerous drugs documentation in compliance with DDB regulations.
- Ability to maintain accurate drug inventory, implement First-Expiry, First-Out (FEFO), and monitor storage conditions per guidelines.
- Proficient in preparing medication usage reports and submitting documentation to regulatory agencies.
- Effective communication skills in English and Filipino; able to counsel patients on drug use, storage, and side effects.
- Basic knowledge of sharps and needle-stick injury prevention and post-exposure protocols.
- Awareness of high-alert medicines and error prevention protocols.
- Skilled in electronic medical records (EMR) usage for medication orders and patient profiles.
- Ability to train and mentor pharmacy assistants in proper handling, storage, and dispensing of medicines.
- Competence in medication reconciliation to prevent duplication and drug interactions.
Key Duties and Responsibilities
- Medication Dispensing & Patient Counseling
- Accurately dispense prescribed medications and verify patient details to prevent dispensing errors.
- Provide clear counseling to patients and caregivers on dosage, usage, storage, side effects, and precautions.
- Ensure compliance with GPP and hospital protocols.
- Coordinate with the Inventory Unit to ensure timely availability of medicines for inpatients.
- Release medications promptly and accurately for inpatients, with real-time monitoring of medicine use.
- Inventory & Stock Management
- Maintain up-to-date and accurate drug inventory using FEFO and FIFO principles.
- Conduct daily stock reconciliation to detect discrepancies, prevent pilferage, and minimize wastage.
- Ensure proper storage conditions, including cold chain maintenance for temperature-sensitive drugs and vaccines.
- Regulatory Compliance & Documentation
- Prepare and submit required reports to the FDA, DDB, and DOH, including controlled drug records.
- Maintain accurate documentation of procurement, storage, compounding, and dispensing as required by law.
- Ensure availability of all regulatory licenses, permits, and certificates for pharmacy operations.
- Medication Safety & Quality Assurance
- Implement safety protocols for high-alert medicines and controlled substances to prevent medication errors.
- Participate in medication reconciliation to identify and prevent drug interactions or duplication.
- Investigate and report adverse drug reactions (ADRs) to the hospital Pharmacovigilance Committee and FDA.
- Coordination & Interdisciplinary Collaboration
- Work closely with physicians, nurses, and other healthcare professionals to ensure timely and accurate medication delivery.
- Provide pharmaceutical recommendations to optimize therapeutic outcomes.
- Participate in Antimicrobial Stewardship Programs and infection control initiatives.
- Training & Supervision
- Supervise and mentor Pharmacy Assistants and Interns, ensuring adherence to standards.
- Conduct in-service training on medication safety, storage, and dispensing practices.
- Emergency & Disaster Preparedness
- Maintain adequate stock of critical medicines for emergency and disaster response.
- Implement protocols for safe storage and distribution during hospital emergencies.
- Hospital Information System (HIS) Utilization
- Use EMR for medication orders, dispensing logs, and patient profiles.
- Assist in system updates for medicine pricing and inventory tracking.
Other Requirements
- Physically fit to perform duties involving lifting, stock arrangement, and movement within storage areas.
- Willing to work on shifting schedules, weekends, and holidays as required.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and all related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Value every patient, colleague, and stakeholder with dignity.
- Empathy – Provide compassionate care and understanding in all interactions.
- Accountability – Uphold ethical, accurate, and responsible pharmacy practice.
- Communication – Ensure clear, respectful, and professional information sharing.
Hope – Support recovery and quality of life through safe, timely, and effective medication management.
(Purchases and Inventory Division under the Pharmacy Department)
Number of Vacancies: Three (3)
Educational Attainment
- Bachelor’s degree in Business Administration or any business-related or health-related course from a CHED-recognized institution.
Trainings / Certifications (optional but advantageous)
- Training or certification in inventory control, supply chain management, or warehouse management is an advantage.
- Training in hospital procurement procedures and DOH-compliant storage standards is preferred.
Experience
- At least 6 months of relevant experience in inventory, procurement, or supply chain management, preferably in a hospital or healthcare facility.
- Experience in monitoring medical supplies, equipment, and consumables is preferred.
- Fresh graduates with strong academic records and relevant on-the-job training may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Knowledgeable in inventory tracking systems, stock rotation, and control of medical and non-medical supplies.
- Strong attention to detail in reviewing purchase orders, delivery receipts, and stock movement records.
- Proficient in MS Office applications (Word, Excel, Outlook) and inventory management software.
- Able to coordinate effectively with suppliers, vendors, and internal hospital departments.
- Strong organizational skills, accuracy in data entry, and ability to meet reporting deadlines.
- Understanding of basic accounting principles related to inventory management.
- Capable of ensuring compliance with permits, licenses, and documentation requirements before processing purchases.
- Upholds confidentiality and integrity in handling hospital procurement records.
- Familiarity with Hospital Information Management System (HIMS) infrastructure safety protocols—particularly those governing system protection and operational continuity during calamities or force majeure events—is an advantage. This includes the ability to assist IT, Purchasing, and Clinical Departments in safeguarding and preserving inventory data (physical and digital), including stock records, purchase orders, delivery receipts, and supplier information.
Key Duties and Responsibilities
- Maintain accurate inventory records of medical and non-medical supplies, consumables, and equipment.
- Verify and record incoming deliveries and reconcile them against purchase orders.
- Monitor stock levels to prevent shortages or overstocking, implementing FEFO/FIFO principles where applicable.
- Coordinate with the Purchasing Division and hospital departments regarding supply requests and delivery schedules.
- Ensure compliance with DOH and hospital storage standards, including temperature control for sensitive items.
- Prepare inventory reports for submission to management and regulatory agencies.
- Assist in annual and periodic physical inventory counts.
- Safeguard all inventory-related records and support disaster preparedness protocols to ensure continuity of operations.
Other Requirements
- Physically fit to perform duties that may require lifting, stock arrangement, and movement within storage areas.
- Willing to work on shifting schedules, weekends, and holidays as required by operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and all related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Treat all suppliers, colleagues, and stakeholders with dignity.
- Empathy – Understand the needs of hospital units and patients when managing supply availability.
- Accountability – Maintain accurate, compliant, and transparent inventory records.
- Communication – Ensure clear and timely coordination with internal and external partners.
Hope – Support hospital operations by ensuring critical supplies are available for quality patient care.
Patients Relations and Management Unit
Number of Vacancies: To be determined based on operational needs
Educational Attainment
Bachelor’s degree in Nursing, Allied Health Sciences, Hospital Administration, Business Administration, or any related field from a CHED-recognized institution.
Trainings / Certifications (preferred but not mandatory)
- Basic Life Support (BLS) certification.
- Infection Prevention and Control (IPC) training.
- Safe Spaces Act awareness seminar.
- Data Privacy Act of 2012 (RA 10173) compliance orientation.
- Customer Service Excellence and Complaint Handling training is an advantage.
Experience
- At least 6 months of experience in hospital admitting, patient relations, or customer service roles, preferably in a healthcare facility.
- Experience in handling patient feedback, complaints resolution, and hospital service satisfaction monitoring is an advantage.
- Fresh graduates with strong academic records and relevant on-the-job training and/or if they demonstrate excellent communication skills and customer service aptitude may be considered.
- Subject to Return Service Agreement for Untrained or Entry-Level Hires
Applicants without prior work experience, related training, or relevant certification—whether fresh graduates or career shifters—who are deemed eligible for hire will receive the Hospital’s investment in professional development through structured training, mentorship, and skills enhancement. This investment may cover training program fees, accommodation, transportation, per diem, and essential training material
Technical Skills / Competencies
- Knowledge of hospital admitting procedures and inpatient registration processes.
- Ability to explain patient rights and obligations under relevant laws and policies, including:
- Anti-Hospital Deposit Law (RA 10932)
- Anti-Detention Law
- Safe Spaces Act (RA 11313)
- Infection Prevention and Control Protocols
- Data Privacy Act of 2012 (RA 10173)
- Skilled in customer service, conflict resolution, and patient-centered communication.
- Proficient in MS Office applications and hospital information systems.
- Strong documentation skills for reportorial requirements.
- Able to coordinate effectively with ER doctors, nurses, Patient Relations Officers, and administrative staff.
Key Duties and Responsibilities
- Assist ER doctors and staff prior to and during inpatient admissions, ensuring smooth transfer and accurate documentation.
- Register patients at the Information Desk, confirming details and securing required documentation.
- Explain patients’ rights and obligations regarding hospital bills, Anti-Deposit Law, Anti-Detention Law, Safe Spaces Act, and hospital infection control protocols.
- Ensure patient understanding of data privacy rights and hospital confidentiality procedures.
- Handle daily inpatient feedback on services, staff performance, and facility satisfaction ratings.
- Refer patient issues and complaints to the Patient Relations Officer for resolution.
- Complete and submit daily, weekly, and monthly reports to the immediate supervisor and AH President/Medical Director.
- Maintain an updated log of patient feedback trends for service improvement planning.
- Assist in emergency protocols at the admitting area, including patient evacuation when necessary.
- Provide support to billing and cashiering staff in explaining charges and coverage to patients and families.
- Monitor waiting times for admission and escalate delays to the appropriate department.
- Participate in hospital training programs related to patient care, safety, and service excellence.
- Uphold a welcoming and respectful environment at the admitting and registration areas.
Additional Duties:
14. Verify and process PhilHealth forms and requirements during the admission process when applicable.
15. Coordinate with nursing units and bed management teams to confirm bed availability for incoming patients.
16. Assist in translating medical or billing terms into layman’s language for patients and their families to ensure understanding.
17. Track and follow up on pending admissions for completion of requirements and timely accommodation.
18. Participate in quality improvement initiatives related to patient admission processes and customer satisfaction.
Other Requirements
- Physically and mentally fit to perform both administrative and patient-facing duties.
- Willing to work on shifting schedules, weekends, and holidays as required by hospital operations.
- Must pass the pre-employment interview and skills assessment with the Hiring Manager.
- Must successfully complete the final interview with the Senior Vice President / Chief Human Resource Officer (CHRO), either in-person or virtual.
Mandatory Compliance
Must be willing to comply with all pre-employment medical requirements, including mandatory disclosure of any illness or disease pursuant to:
- DOLE Department Order No. 73-05 – Workplace Policy and Program on Tuberculosis (TB) Prevention and Control.
- DOLE Department Order No. 102-10 – HIV and AIDS Prevention and Control in the Workplace (RA 8504, RA 11166).
- DOLE–DOH Joint Department Order No. 01, s. 2020 – Mental Health Workplace Policies and Programs (RA 11036 – Mental Health Act).
Mandatory Disclosure of Pre-Existing Diseases and Mental Health Conditions
Applicants must disclose any existing mental health conditions and/or pre-existing diseases to the Hospital’s designated Occupational Health Authority upon successful completion of the pre-employment process and prior to assumption of duty. This ensures continuity of care, workplace safety, and safe patient service delivery.
Such disclosure shall be without prejudice to the confidentiality provisions under RA 10173 (Data Privacy Act of 2012) and related issuances, with disclosed information handled strictly for lawful and health-related purposes.
Core Values Alignment
- Respect – Treat patients, families, and colleagues with courtesy and dignity at all times.
- Empathy – Provide patient assistance with compassion and understanding.
- Accountability – Perform admitting and patient service duties with accuracy and integrity.
- Communication – Maintain clear, respectful, and informative interactions with all stakeholders.
- Hope – Support patient well-being by ensuring a positive and reassuring admission experience.
Careers
Join Our Team
HOW TO APPLY
If you meet the qualifications for the position, please prepare and submit the following:
- Letter of Intent
Addressed to:
Ms. Angelica Raagas
Senior Vice President / Chief Human Resources Officer
Human Resources Development Department
- Updated Résumé
- Submission Instructions
Email your complete application to:hrdd.anra@apalitdoctorshospital.com
For questions or clarifications, please contact us at: +63 943 134 0722
